Shipping Methods

BAI Machine

• United States – Self-pickup from local warehouse or door-to-door delivery (about 5–8 business days)
• Canada – Self-pickup from local warehouse or door-to-door delivery (about 7-9 business days)
• United Kingdom – Door-to-door delivery (about 5-7 business days)
• European Union – Door-to-door delivery (about 7-9 business days)
• Australia – Door-to-door delivery (about 10-12 business days)
• Mexico – Door-to-door delivery (about 10-12 business days)
• Other countries and regions – Shipped from China warehouse (about 25–45 business days, depending on location)

PooLin Machine

• United States – Door-to-door delivery (about 5–8 business days)
• Canada – Door-to-door delivery (about 7-9 business days)
• United Kingdom – Door-to-door delivery (about 8-10 business days)
• European Union – Door-to-door delivery (about 8-10 business days)
• Australia – Door-to-door delivery (about 7-9 business days)
• Mexico – Door-to-door delivery (about 10-12 business days)
• Other countries and regions – Shipped from China warehouse (about 25–45 business days, depending on location)

Tax

All goods on this website do not include taxes , and the courier may charge you the corresponding taxes and fees according to the receiving country. (If you have any questions, please contact the relevant local department to obtain tax details)

Please note

Ship

After receiving the order, it is usually expected to be shipped within 3 working days. China time, Saturdays, Sundays & holidays are not available. After the holidays are over, they will be shipped one by one according to the order of the order and the ordered products. Due to the order volume Due to the increase and demand, the order may need additional processing time; after the shipment, the waybill number will be updated in the order, and you can check the progress of the shipment at any time.

Special case

Shipping delays may occur due to weather, service interruptions, seasonal staff shortages or any other reason which are beyond our control, please understand.

Unable to deliver & order

Some products will show that they cannot be delivered to your address. It may be due to the need to pay for shipping or other reasons. Please contact your service specialist or click "Chat with us" in the lower left corner of the website to contact us. Due to the time difference, we may not reply in time. Please send Leave us a message with your quick contact information, we will arrange someone to connect with you as soon as possible.

About warranty and return policy please refer