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Payment Policy
Welcome to 100horse.com. We are committed to providing you with a secure and convenient payment experience. Please read our payment policy carefully before completing your purchase.
Payment Methods
We accept the following payment methods:
- Credit cards (Visa, MasterCard)
- PayPal
- PayPal Later
- Bank transfer (for large orders only)
All payments will be processed through encryption to ensure the security of your payment information.
Order Confirmation
Once you submit your order and complete payment, you will receive an email confirming the details of your order. Please ensure that your billing information and shipping address are accurate to avoid delays in order processing.
Payment Processing
Orders will only be processed once payment is confirmed. We will arrange shipping as soon as payment is received and verified.
- Credit card and PayPal payments:PayPal payments are usually processed instantly, and orders will be processed promptly after payment confirmation.
- Bank transfer:Bank transfers take 3-5 business days to process, and once payment is completed, the order will proceed to the shipping stage.
Taxes
Certain regions may incur additional customs duties or import taxes, which are the responsibility of the customer.
Refund Policy
If you are dissatisfied with the product you purchased, you may request a refund or exchange according to our return policy. Refunds will be processed after the returned item undergoes quality inspection.
Refunds will be issued via the original payment method:
- Credit card and PayPal payments:Refunds will be credited to your card within 5-7 business days.
- Bank transfer:Refunds will be credited to your PayPal account within 3-5 business days.
Secure Payments
100horse uses industry-standard secure payment systems to protect your payment information. We use SSL encryption technology to process all payment information to ensure transaction security.
Invalid Payments
If your payment information is invalid or payment is declined, we will contact you to ensure the payment is completed. If payment cannot be successfully processed, your order will not proceed, and we will suspend or cancel the order.
Contact
If you encounter any issues during the payment process or have any questions regarding payment, please contact us immediately at: support@100horse.com, and we will assist you as soon as possible.